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Know before you sign

A plain-language guide to rent promotions, increases, and your Ontario tenancy — what to check, and where to confirm the details.

Renting in Toronto moves fast, and the fine print gets lost in the rush. Here are four situations renters run into all the time — and what to look for in each.

“Two months free” — what a promotion actually means

A deal like “two months free” usually describes a net-effective rent — the average you pay after a discount is spread across the term. That is not always the same as your gross rent, the amount the lease may actually obligate you to each month. The larger figure is often what governs renewals and future increases.

What to check: how the free period is structured (free months up front vs. a credit spread evenly), what the lease states your monthly rent is — not just the “effective” number — and what happens at renewal. Get the full rent figure and the promo terms in writing, and make sure the written lease matches what you were told.

A rent increase by text or email

A casual message — “rent is going up next month” — generally is not the same as proper notice. In Ontario, increasing rent follows a defined process, including an official written notice form, a minimum amount of advance notice, and limits on how often rent can change.

What to check: whether it came on the official notice form, whether the required advance notice was given, and whether enough time has passed since your last increase. The specific form, notice period, and timing are set by official rules (and can change) — confirm the current ones with the source below rather than relying on the message.

An above-guideline increase is not automatic

Each year Ontario sets a rent-increase guideline for tenancies covered by it. Sometimes a landlord seeks more than that — an above-guideline increase. As a rule, that is not something a landlord can simply impose: it generally requires an application to, and approval from, the Landlord and Tenant Board.

What to check: whether there is an actual LTB order or a pending application behind the increase. Ask for documentation and confirm the status before paying more than the usual amount.

“No rent control” — exempt from the cap is not exempt from the rules

Some newer buildings may be exempt from the annual guideline, so the usual percentage cap may not limit increases. Whether a given unit qualifies depends on rules that change, so confirm a unit’s status rather than assuming. Either way, exempt from the cap does not mean exempt from the rules: a landlord generally still has to give proper written notice, can typically raise rent only once in a 12-month period, and is still bound by your lease.

What to check: confirm whether the unit is actually exempt from the guideline, and that any increase still follows proper notice, timing, and your lease terms.

Confirm everything with the official source

Ontario publishes the actual rules and the current figures. Use these — not this page — for anything that affects your money:

This is general information, not legal advice. It does not create a professional or advisory relationship, and it deliberately does not state the current guideline percentage, any dollar amount, or a specific statutory date — those are set by official sources and change over time. Every tenancy is different. Before acting, confirm the current rules and your situation with Ontario’s Landlord and Tenant Board (Tribunals Ontario) and the Residential Tenancies Act, and consider speaking with a licensed paralegal or lawyer. If you and your landlord disagree, the LTB is the body that resolves residential tenancy disputes.