Understanding Tarion's Home Warranty Program: A Guide for Ontario's New Homeowners
Homeownership in Ontario has its own unique set of challenges and perks. One such perk is the protection offered by Tarion, a non-profit organization that provides a comprehensive warranty program for both standalone houses and condominiums.
If you're considering buying a freehold home - which could be anything from a detached house to a semi-detached home, townhouse, or duplex - you'll find comfort in knowing that these properties come with Tarion's seven-year warranty. This warranty covers serious structural defects and extends to violations of the Ontario Building Code that could affect your health and safety.
However, the warranty varies based on the timeline:
- The one-year warranty covers materials, labor, and Building Code violations with a few exceptions.
- The two-year warranty addresses problems with electrical, plumbing, and heating systems, along with water infiltration and health and safety-related Building Code violations.
- The seven-year warranty is for serious structural defects that could compromise the structural integrity of the house or lead to structural failure.
When it comes to condominiums, Tarion's warranty also provides ample protection. The seven-year coverage period ensures that structural defects and violations that could affect the usability of your unit are covered. Interestingly, this warranty also extends to common elements like elevators, parking garages, and hallways for one year.
The journey of making a warranty claim is quite straightforward. As soon as you notice an issue, you should notify your builder, provide them with access to your home, and maintain a record of all your communications.
If the issue remains unresolved, you can submit a warranty claim form to Tarion. Following their assessment of your claim, Tarion will facilitate a resolution between you and your builder. However, be mindful of the time limits: you have seven years to file for serious structural defects, and one or two years for other defects, depending on their type.
Should you find yourself in a dispute with your builder over a warranty claim, Tarion has a dispute resolution process in place. You can request a conciliation, following which Tarion may send an inspector to evaluate the situation and suggest appropriate repairs.
In conclusion, Tarion's warranty program offers substantial protection for new homeowners in Ontario. However, it's important to be proactive: understand your warranty coverage, communicate effectively with your builder, and act promptly when issues arise.
